LCSW (Special Needs Coordinator)

Experience the Matrix Providers Advantage. We strive to provide a framework of stability and structure for our valued employees, where you will experience lower provider-to-patient ratios and fair, reliable schedules. It is our honor to hire Healthcare Heroes to serve our Military Heroes, sharing in our mission to provide excellent healthcare with dignity, compassion, and pride. In return, we are proud to offer you:

• Competitive compensation and excellent benefits, including Medical, Dental, and Vision
• 401K with Employer Match
• PTO and Holiday Pay
• Life Insurance, Disability Insurance, FSA, and Commuter Benefits
• Referral Bonuses

We support our employees with an accessible dedicated representative to assist you throughout the duration of your contract. We firmly believe that a healthy work/life balance enables you to perform at your best. Our mission is to serve America’s military family by aligning exceptional healthcare workers like you with rewarding career opportunities. Come home to Matrix.

Matrix Providers is hiring a Licensed Clinical Social Worker (Special Needs Coordinator) to join our team of talented professionals who provide health care services to our Military Service Members and their families at 377th MDG Medical Treatment Facility (MTF) in Albuquerque, NM.

• Employment Status: Full-time
• Compensation: This is a salaried position, paid bi-weekly.
• Schedule: Monday - Friday. Shifts will normally be scheduled for an eight (8) hour period and no more than forty (40) hours per week, between 6:30 a.m. and 5:30 p.m.
• Benefits: Competitive financial package with a comprehensive insurance package including health, dental, vision, and life coverage.
  • Accrued Paid Time Off (PTO)
  • Paid Holidays (Outlined in Handbook)
  • 401(k) Plan

Requirements: The Licensed Clinical Social Worker (Special Needs Coordinator) must have and meet the following:

• Degree: Master's degree in Social Work (MSW)
• Education: Graduate from a School of Social Work fully accredited by the Council on Social Work Education (CSWE).
• Experience:
  • A minimum of two years full-time experience in care coordination, discharge planning or case management in a medical setting within the last four years.
  • Must maintain a level of productivity and quality consistent with: complexity of the assignment; facility policies and guidelines; established principles, ethics and standards of practice of professional social work, Health Services Inspection (HIS); and other applicable DoD and service specific guidance and policies. Must also comply with the Equal Employment Opportunity (EEO) Program, infection control, and safety policies and procedures.
  • Follows applicable local MTF/AF/DoD instructions, policies and guidelines
  • Must have knowledge and skills to effectively apply SNC functions: a) Assessment: Identification of patients that need special medical and education needs/management; comprehensive collection of patient information and medical status; and continued evaluation of an established plan of care; b) Planning: Collaboration with the patient, family/caregiver, primary provider and other members of the health care team for developing an effective plan of care; c) Facilitation: Care coordination and communication among all involved parties; d) Advocacy: Support for the patient and family/caregivers to ensure identified education and appropriate, timely care coordination is received.
  • Mastery of theories, principles, and methodologies underlying psychosocial practice.
  • Knowledge and understanding of developmental growth; dynamics of human behavior, family, and other social systems; and impact of illness and disability on social functioning.
  • Demonstrated abilities in program planning, implementation, and evaluation, and in conducting individual, family, group, and community assessments.
  • Strong capability to work with service members and/or veterans and their families who are experiencing a wide range of complicated mental, emotional, behavioral, physical, psychosocial, and environmental problems.
  • Working knowledge of medical privacy and confidentiality (Health Insurance Portability and Accountability Act (HIPAA)), and accreditation standards of Accreditation Association for Ambulatory Health Care (AAAHC) and The Joint Commission (TJC).
  • Working knowledge of computer applications/software to include Microsoft Office programs, MS Outlook (e-mail), and internet familiarity is required.
  • Must demonstrate ability to communicate effectively both orally and written.
  • Must be skillful and tactful in communicating with people who may be physically or mentally ill, uncooperative, fearful, emotionally distraught, and potentially agitated.
  • Must demonstrate ability to apply critical thinking skills and expertise in resolving complicated healthcare, social, interpersonal, and financial patient situations.
  • Must possess organization, problem-solving and communication skills to articulate medical requirements to patients, families/care givers, medical and non-medical staff in a professional and courteous way
• Certificate: Basic Life Support (BLS) from American Heart Association or American Red Cross.
• Licensure: Current, full, active, and unrestricted license to practice as a Licensed Clinical Social Worker.

Job Summary:

• Coordinate appropriate referrals to community and other Government agencies for services.
• Independently assess the psychosocial functioning and needs of patients and their family members and formulate and implement a treatment plan, identifying the patient's problems, strengths, weaknesses, coping skills, and assistance needed in collaboration with the patient, family, and interdisciplinary treatment team.
• Independently conduct psychosocial assessments and provide psychosocial treatment to individuals from various socio-economic, cultural, ethnic, educational, and other backgrounds.
• Use medical and mental health diagnoses, disabilities, and treatment procedures. This includes acute, chronic, and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology.
• Implement treatment modalities in working with individuals, families, and groups experiencing various psychiatric, medical, and social problems to achieve treatment goals.
• Independently provide counseling and psychotherapy services to individuals, groups, couples, and families. Must practice within the bounds of the license or certification.
• Provide consultation services to other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment.
• Participate in professional peer review case conferences, research studies, or other organizations required at the MTF.

Matrix Providers is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For our EEO Policy Statement, please see [Register to View] To learn more about our Benefits Packages, please see [Register to View]

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