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(Archived) Medical Technologist, Client Services Rep

Last Updated: 2/15/19

Job Description

Highly Regarded Health System's Client Services is seeking a full time MT – Client Service Representative. The Med Tech Client Services Representative (CSR) provides accurate and timely technical results and information to requesting physicians and other healthcare professionals for use in the diagnosis and treatment of disease for patient care. The Medical Technologist CSR consistently utilizes excellent customer service skills to both internal and external customers at all times. A positive and professional interpersonal style with a strong commitment to the team effort is mandatory. The MT CSR is the technical liaison between the Department of Pathology and the Health System environment. Observes compliance and HIPAA regulations at all times with communications.

Department:Client Services

Schedule:Full time, Multiple shifts available - Day/Evening/Night

Job Details:- Bachelors degree is required


Responsibilities
In depth knowledge of procedures, evaluation and reporting of results as outlined in the manual of standard operating procedures.
Notification of events related to patient safety or results to ordering physicians as required.
Customer service oriented communications.
Participate in teaching new employees, students, residents, etc. in areas that competency is demonstrated.
Must complete required number of continuing education hours/year.
Coverage as required due to PTO, CIS downtimes, inclement weather and/or disaster staffing levels:
Rotating weekends as required
Holiday scheduling as required
Evening rotation scheduling as required

Qualifications

Required
Bachelor's Degree in Clinical Lab Science (BSCLS) from an accredited program
Current MT(ASCP) or MLS(ASCP) or CLS(NCA) or equivalent categorical certification within 24 months of employment into position*
MT 1 - new graduate to less than 1 year of clinical work experience as a Medical Technologist
MT 2 - minimum of 1 year of clinical work experience as a Medical Technologist

**Unless grandfathered under previous requirements ,or Ph.D., or foreign-trained MD

Preferred
Masters Degree in Clinical Lab Science (MSCLS) from an accredited program

JOB# KC53

Company Details

Boston, Massachusetts, United States
We are a permanent placement healthcare recruiting company located in Boston, MA. We work with hundreds of hospitals and healthcare facilities across the country. We specialize in the recruitment and placement of laboratory professionals, imaging professionals, rehabilitation professionals, nurse practitioners, physician assistants, nurse leaders, nurses, physicians, and healthcare IT professional...