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(Archived) Financial Counselor

Last Updated: 6/26/21

Job Description

Overview

The Financial Counseling Team is devoted to providing exceptional service to our patients and their families. Our team will greet patients and their families with a warm welcoming smile, prior to reviewing financial obligations, and insurance coverage options. Financial Counselors are one of the first steps in creating a strong foundation for long-term healing and recovery. Above all, we truly value that both the patients and our staff are treated with dignity and respect, always going that extra mile to ensure a positive environment. So, do you have what it takes to become part of a team dedicated to Changing People’s Lives®?

Members of our team Enjoy:

  • Working with a highly engaged staff
  • Flexible scheduling
  • Career growth
  • Competitive compensation
  • Daily Pay - We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule

Position Details

  • Provide guidance to patients in all aspects of their financial responsibilities that result from acceptance of the facility’s services.
  • Counselor assesses patients financial ability, determines ability to pay, advises patients on insurance benefits, and explains financial liability.
  • Accurate and timely verification of insurance benefits.
  • Collects payment, negotiates payment arrangement, secures financing, and identifies funding sources.
  • Resolves any confusion the patient may have about their financial obligations to the facility.
  • Accurate and timely verification of insurance benefits.

Qualifications

Requirements:

  • High school diploma or equivalent, 2 year degree preferred
  • License: Valid driver's license and good driving record.
  • May be required to work flexible hours and overtime.

Preferred Experience:

  • Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in a healthcare business office preferred.

Company Details

Louisville, Kentucky, United States
Springstone is a leading provider of high quality behavioral health services in numerous markets throughout the United States. The name Springstone represents the possibilities of hope and renewal anchored by a solid and secure foundation. Springstone fulfills its mission of Changing People's Lives® by: Engaging our employees through meaningful work that strengthens individuals, families, and co...