This job is archived
(Archived) Medical Assistant/Pre-Op Coordinator - Plastic Surgery in ATL!
Job Description
Why Join Mia Aesthetics
Every day we aim to live up to our mission of creating insanely great customer experiences. With plastic surgery clinics across the United States and over 400K+ followers, Mia Aesthetics is proud of its strong presence in the industry and top-tier plastic surgeons servicing over 25,000 satisfied patients and counting.
Our team members guide patients from an initial online consultation to attentive post-operative care, making being beautiful and obtaining plastic surgery an achievable destination.
If you enjoy being part of a fast-moving and driven organization, we invite you to Apply!
Position Summary
Mia Aesthetics is looking for Pre-Op Coordinator/Medical Assistant to deliver excellent customer and patient service while educating the patient. The ideal candidate should be certified as a Medical Assistant and have prior work experience in a medical office.
In this role, the candidate will require but is not limited to:
- Maintains patient confidentiality
- Communicates to the patients in a manner that instills understanding and confidence about their pre-op procedure
- Handles all telephone communications with patients regarding pre-operative care
- Reports any problems or unusual circumstances to the clinical manager or doctor
- Understands and follows procedures for pre-surgical and procedural processes
- Takes Pre-Op photographs as appropriate
- Identifies appropriate garment size for patient in preparation for post surgery
- Displays consistent professionalism
- Is energetic and empathetic with patients
- Consistently display positive rapport with fellow employees.
- Takes pride and ownership in success and image of practice
- Performs clerical and administrative functions such as customer service and record keeping.
- Provide excellent Customer Service, ensuring that client unique needs are meet
- Medical Assistant Certificate
- BLS Certification
- 1 Year of Customer Service Experience
- GED or High School Diploma
- Medical Terminology preferred
- Spanish Speaking preferred
- Plastic Surgery Knowledge preferred
- HIPAA & Osha Compliance Certification preferred
- Excellent Communication Skills
- Attention to detail
- Time Management
- Multitasking and prioritizing
- Delegation
Company Details
