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Remote Contact Tracer

Maxim Healthcare

Last Updated: 9/08/21

Job Description

Maxim Healthcare Staffing is seeking remote Contact Tracers to utilize a web-based client resource management (CRM) platform to coordinate services needed by the COVID-19 positive cases and contacts of anyone diagnosed with COVID-19. They directly support local / public health departments to ensure the wellbeing of isolated and quarantined individuals and their families.

Essential Duties and Responsibilities:

  • Coordinating grocery and prescription delivery
  • Locating resources
  • Managing referrals in the local area
  • Performs other duties as assigned/necessary


  • Remote position – work from home
  • Must be flexible to work 8 assigned hours between the hours of 8am and 7pm (8 hours per day) CST
  • Monday through Friday and every other Saturday (if scheduled for Saturday there will be a day off during the week)
  • This program is slated to last at least 6 weeks but with influxes of cases could be extended through the end of the year


  • $18.50-$19.50/hour depending on qualifications and degree

Key Skills and Abilities:

  • Ability to exhibit a professional, positive attitude and work ethic
  • Excellent interpersonal skills required and ability to interact professionally with culturally diverse individuals during a time of crisis and distress
  • Ability to show empathy to distressed individuals
  • Excellent organizational and communication skills
  • Ability to handle confidential information with discretion and professionalism
  • Proficiency with computers
  • Experience in social work or public health is preferred
  • Familiarity with the community and/or region in which the connector is hired is preferred
  • Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients) via strong communication skills; proficiency in the English language may be required
  • Computer proficiency required
  • Must be at least 18 years of age


  • Healthcare backgrounds preferring bachelor degree in related healthcare or public health field or multiple years’ experience working with patients in a clinical setting.
  • Contract tracing experience
  • Medical Experience (EMT, Nursing (any level including Nursing Assistant), Respiratory Therapists, Unit Secretaries, etc.)
  • Data Entry or Field Interviewing Experience, Call Center Experience

For further information and/or to apply to this opportunity, please contact a Recruiter at [Register to View] or email your resume to [Register to View] !

Company Details

Columbia, Maryland, United States
Since 1988, Maxim Healthcare Services has become one of the largest employers of clinicians in the nation. At Maxim Staffing Solutions, a division of Maxim Healthcare Services, we’re known for our quality of patient care, commitment to employee development and emphasis on customer service. Maxim knows that you deserve great benefits, flexible scheduling and rewarding assignments, so our Heal...