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(Archived) Medical Office Appointment Coordinator Job

Last Updated: 11/21/18

Job Description

Why You’ll Love this Job

Are you a positive, upbeat person who excels in customer service? If you would like to advance your career in the positive and rewarding environment of a growing medical practice that offers excellent benefits and competitive pay, apply for our Medical Scheduler role!    

As Medical Scheduler, you would be responsible for all telephone-related tasks including directing calls, working closely with other call center coordinators, patient scheduling, and more.  

If you have superior telephone and interpersonal skills, and a professional decorum, apply for our Medical Scheduler position today!

Job Duties and Responsibilities

  • Answer telephone calls  
  • Triage calls to the correct person
  • Pre-register new patients
  • Verify caller information
  • Schedule patients
  • Add patients to call wait list 
  • Communicate with call center coordinators
  • Give notification of same-day add-ons and cancellations
  • Schedule queue voicemail and return patient calls
  • Responsible for patient reschedules and patient reminders


  • Must have high school diploma or equivalent 
  • Minimum two years of customer service experience required
  • Must have great communication skills and a positive attitude
  • MS Word experience


About TalentCare

TalentCare is a disruptive, data-driven healthcare recruiting firm with clinical and non-clinical positions nationwide. You will hear about exclusive, direct hire job openings that provide you career mobility and growth. With TalentCare on your side, you are:

  • Matched with jobs based on advanced predictive analytics, so you will fit and perform well
  • Hired directly by the client company, whether full-time or part-time
  • Never hounded by other firms about our job openings – they’re all 100% exclusive

Company Details


Austin, United States

We build outstanding teams for employers nationwide – from clinical and non-clinical healthcare roles, and front line staff to executives in business and retail services. We use predictive analytics and cutting-edge technology to provide a positive experience for clients and candidates alike.We help top-tier employers in healthcare, business and retail services solve their talent problems fo...