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(Archived) Service Desk Support - Continuous Monitoring
Last Updated: 5/13/19
Job Description
- The contractor shall collect monitoring and performance data for continuous improvement programs.
- The Contractor shall propose a dashboard to track interruptions, outages, and service affecting events to ensure situational awareness for staff and customers.
- Document root cause and resolution for critical incidents.
Company Details
Annapolis, Maryland, United States
FSR’s Government Division employs healthcare professionals in government healthcare facilities supporting active duty military service members, military retirees, and their families nationwide. Civilian healthcare professionals work alongside military providers in the extensive military medical system that includes renowned facilities such as the Walter Reed National Military Medical Center, Lands...