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(Archived) Director of Service Excellence

Last Updated: 10/12/21

Job Description

Top Vermont Hospital Hiring Director of Service Excellence

  • Full Time: Day shift
  • Responsible for the Service Excellence Program, this position strives to assure the organization provides safe, high quality, patient-centered care. The Director of Service Excellence will work with administrative and clinical leaders, providers, and staff to assure that the Service Excellence program provides an operational framework to achieve the optimal patient experience, quality, and safety driven by positive employee engagement. Effective interpretation of patient experience data and industry knowledge are the guiding forces behind identifying trends and key drivers that allow the achievement of goals and objectives at both the service level and organization wide. This position works closely with a variety of departments and service lines to assure that that Service Excellence is data-driven and patient-centric.
  • Permanent position

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Company Details

Boston, Massachusetts, United States
We are a permanent placement healthcare recruiting company located in Boston, MA. We work with hundreds of hospitals and healthcare facilities across the country. We specialize in the recruitment and placement of laboratory professionals, imaging professionals, rehabilitation professionals, nurse practitioners, physician assistants, nurse leaders, nurses, physicians, and healthcare IT professional...