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(Archived) Springstone – Crisis Intervention Phone Counselor

Last Updated: 11/06/18

Job Description

DO YOU HAVE WHAT IT TAKES?

Ask Us Why 96% Of Our Patients Recommend Us To Others Who Need Care

Ask Us Why Our Employee Engagement Survey Scores Are So High

Springstone is a leading provider of high quality behavioral health care services in numerous markets throughout the United States. Springstone fulfills its mission of Changing People's Lives by building and operating innovative behavioral health care hospitals and outpatient locations that feature attractive design, nurturing environments, quality programming, and a patient-centric approach that delivers superior outcomes.

We are seeking compassionate people who want to join us in providing high quality care to patients suffering from mental illness and addiction. Our employees are highly engaged and perform meaningful work everyday. Interested? Search our current openings listed below.

JOB OPPORTUNITIES

Position: Springstone - Crisis Intervention Phone Counselor Location: Louisville, KY Job Id: 3278 # of Openings: 4
Crisis Intervention/Mental Health Phone Counselor

Full Time - 2nd shift

Full Time - 3rd shift

Are you looking to join a growing company whose mission is to help others? Springstone, Inc. is an innovative and expanding specialty hospital company that develops and operates private hospitals that treat mental illness and substance abuse. Our newly constructed, contemporary hospitals bring evidenced-based treatment to undeserved communities throughout the United States. Our call center is located in downtown Louisville, Kentucky and we are currently adding a new positions for a full-time second and third shift phone counselors.

This position requires the ability and passion to provide high quality, prompt and caring employee assistance and crisis services. This is a full-time counseling position that requires working some weekends and holidays.

Members of our team Enjoy:

  • Working with a highly engaged staff
  • Flexible scheduling
  • Career growth
  • Competitive compensation


A Comprehensive Benefit package is offered to Full and Part time team members

Job Details:

  • The phone counselor takes calls from those seeking assistance from our behavioral health hospitals and refers them to the proper resources.
  • The counselor addresses crisis calls in a professional manner and uses stabilization techniques to address caller issues.
  • Communicates effectively with hospital staff members in the locations where the patient will be further assisted.

Requirements:

  • Bachelors degree in Psychology, Social Work, or a related field.
  • Experience with case management and crisis intervention a plus.


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Company Details

Louisville, Kentucky, United States
Springstone is a leading provider of high quality behavioral health services in numerous markets throughout the United States. The name Springstone represents the possibilities of hope and renewal anchored by a solid and secure foundation. Springstone fulfills its mission of Changing People's Lives® by: Engaging our employees through meaningful work that strengthens individuals, families, and co...