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(Archived) Collections Specialist

Last Updated: 5/28/21

Job Description

Medical Collections Specialist

The Medicare/Medicaid Collections Specialist works as a member of the Billing Department. This position will also crossed-train within the various departments of the Revenue Cycle processes such as Provider Services Coordinators and Referral Coordinators.

Responsibilities include:

Handling collections of primary, secondary and tertiary insurance receivables.

Handling appeals for denials and short pays for primary insurance.

Most of the insurance claims are for Medicare and Medicaid beneficiaries requiring specialized knowledge of claim filing and appeal filing deadlines.

Some experience with other commercial insurance types is helpful.

Additional responsibilities include collections correspondence, and coordination with other billing staff.


Billing and collections for Medicare and Medicaid claims.

Must be computer literate

Have good interpersonal skills

Thorough understanding of accounts receivables in a medical practice.

No skip-tracers or retail account collectors.

Company Details

San Antonio, Texas, United States
The Deer Oaks Difference Since 1992, Deer Oaks has been the nation’s leading long-term care focused behavioral health provider. Being clinician owned and operated has kept us grounded and focused on proactively addressing the need for consistent on-site care in long-term care and assisted living communities while always putting our patients and partnering facilities’ interests first....