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(Archived) Patient Service Representative Job

Last Updated: 1/28/19

Job Description

Why You’ll Love this Job

Only dedicated and energetic professionals interested in a healthcare career need apply! Is that you? If you are a people person, highly organized and know the importance of placing an emphasis on great customer service, you are the ideal person to fill our Patient Service Representative role!  

As Patient Service Representative, you will never be bored as you carry out such tasks as operating a multi-line phone system, acting as a liaison between patients and insurance companies, assisting patients with customer service issues and insurance questions, and more.  

If you want to join a well-established practice that equally values its patients and employees, and are ready take a step forward in your career, apply today for our Patient Service Representative position!

Job Duties and Responsibilities

  • Greet all patients and other guests 
  • Answer phones Keep an accurate patient database
  • Schedule appointments
  • Serve as a liaison between patients and insurance companies  
  • Help patients understand their insurance coverage
  • Accurately invoice insurance companies and patients
  • Process payment transactions using point of sale software
  • Speak to customer service issues
  • Maintain accurate accounting records


  • AA or BA/BS preferred 
  • Prefer one to three years of prior optical experience  
  • Must be adaptable and flexible, and able to multitask
  • Self-motivated and detail-oriented 
  • Should be interested in healthcare
  • Must possess effective communication skills
  • Must maintain a professional appearance
  • Occasional in-city travel required


About TalentCare

TalentCare is a disruptive, data-driven healthcare recruiting firm with clinical and non-clinical positions nationwide. You will hear about exclusive, direct hire job openings that provide you career mobility and growth. With TalentCare on your side, you are:

  • Matched with jobs based on advanced predictive analytics, so you will fit and perform well
  • Hired directly by the client company, whether full-time or part-time
  • Never hounded by other firms about our job openings – they’re all 100% exclusive

Company Details


Austin, United States

We build outstanding teams for employers nationwide – from clinical and non-clinical healthcare roles, and front line staff to executives in business and retail services. We use predictive analytics and cutting-edge technology to provide a positive experience for clients and candidates alike.We help top-tier employers in healthcare, business and retail services solve their talent problems fo...