(Archived) Admin Specialist (Credentialing Verification for Healthcare) urgently needed in Detroit

Type of Employment

Contract Hire

Employer Info

Our client is a leading health system that continues to evolve in lockstep with community need. Our client impact spreads far and deep with hospitals and approximately 500 outpatient centers and additional sites of care. Their work saves lives and can accept nothing less than excellence in service of patients and their families.

Job Summary

We are looking for individual to join our client’s team as Credentialing Specialist. You will be working under close supervision and in accordance with established policies and procedures, supports the credentialing verification efforts of the Credentialing Verification Office (CVO) by serving as the department receptionist and performing various clerical and data entry tasks.

Job Description

• Greets visitors and personnel upon arrival; ascertains needs of visitor and directs visitors to correct areas as appropriate.
• May provide limited information regarding department procedures.
• Answers the CVO general telephone line, screen and directs calls, and takes and relays messages.
• Data enters a variety of information from various source documents into the computer system to create, maintain and/or update department records or files.
• Verifies data entry activities; resolves discrepancies with source documents by contacting document originators; enters corrections into the system. Accesses the system to retrieve stored information.
• Scans and appends electronic attachments to the appropriate electronic file. Processes incoming and outgoing mail, according to departmental procedures. Photocopies and files documents.
• Makes recommendations to department leadership, as appropriate, on data entry procedures to increase the efficiency of operations within the defined area of responsibility. May perform other duties as assigned.

Skills Required

• Six to twelve months clerical work experience.
• Experience in a medical affairs or credentialing office preferred.
• Interpersonal skills and written communication skills necessary to positively represent the department in greeting visitors, patients, and personnel, answering telephone inquiries, etc.
• Ability to perform a variety of clerical duties, including basic typing skills to data enter information and complete correspondence and forms.
• Ability to operate automated office equipment such as fax machine, copier, personal computer, etc.
• General knowledge of customer service principles and practices.

Education/Training/Certifications

• High School Diploma or equivalent

Additional Requirements

• Adhere to company guidelines regarding COVID compliance (booster included if they are eligible)
• Shift Time: 8:30 AM – 5:00 PM